Welcome to Max Pets Shop. Our “Terms and Policies” govern our relationship with you in relation to this website. When you purchase through us, you enter into a user agreement and these terms detail our responsibilities towards you. Please read these Terms carefully. Using our website indicates that you accept our Terms & Policy. If you do not accept them, please do not use our website.

The Term ‘we’ or ‘us’ refers to the owner of the website. The Term ‘you’ refers to the user or viewer of our website.

General Terms of use

  1. The content within the pages of this website is for your general information and use. The content is subject to change without prior notice.
  2. We reserve the right to withdraw products on sale at any time without notice.
  3. Our website uses cookies to monitor browsing preferences and store browsing information enabling you to use Max Pets website.
  4. Your use of this website and any dispute arising out of such use is subject to the laws of the Country of Kuwait.
  5. We make every effort to keep our website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
  6. Our website may also include links to other websites. These links are provided for your convenience to gather further information. If you use these links, you leave our website. We have no responsibility for the content of the linked websites.

Online ordering

  1. Upon placing an order, we will send you an order acknowledgement email. This is to advise you that we have received your order and will process according to the delivery time mentioned.
  2. We reserve the right to cancel an order should there be an issue with the availability of your product or payment details, or a pricing description error.

Price and Payment

  1. The prices offered through this website are final purchase prices of the products.
  2. The purchase price does not include any delivery costs which are calculated separately.
  3. All payments are made in K.D.
  4. Prices are subject to change without notice but changes will not affect orders we have already accepted and confirmed.
  5. Please note that all purchases take place in a secure environment using the latest SSL (Secure Sockets Layer) encryption technology and a secure server. SSL is a function that encrypts all information between the buyer and seller.
  6. We accept the following payment methods: Payment Link & Cash on Delivery.
  7. We shall not be liable in any way for any loss or damage arising directly or indirectly from the delivery of your purchased products being delayed or prevented or for any other reason beyond our control including the acts of any third parties.